Available 24/7 to offer support, advocacy and education to anyone who has experienced or used family or domestic violence (physical, psychological, emotional, sexual or financial). Family violence relates to abuse by any family member, current partner or ex-partner (male or female), a partner’s children or other household members. All of our Family Support Workers are trained in issues related to lesbian visibility, homophobia and heterosexism and a gender analysis of family violence underpins our philosophy and educational model.

Professionally trained and qualified workers are available 24 hours a day to work with children, women, and men. Support can include access to immediate temporary accommodation, education, advocacy with other agencies, ReachOut men’s service, peer support and making your home safe from forced re-entry.

Lifeline Aotearoa’s 24/7 helpline offers free, anonymous and confidential support. Volunteers on our community helplines undergo world class counselling training and supervision, providing a caring and professional service to a wide range of people in need. They deal with many kind of issues including psychological and emotional distress, financial and work issues, marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse.

We are committed to providing a safe, effective and innovative service to support the emotional and mental wellbeing of our communities. Whenever you need to talk, we’re here to listen.

Youthline provides telephone, text and email support for young people and others who live or work with them. Youthline offers young people the space to talk and be listened to in a non-judging environment.